Error Starting the Content Server "Unable to create database connection for the database ..." (Doc ID 447284.1)

Last updated on MAY 30, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.3 and later
Information in this document applies to any platform.
Product: Content Server
Version: 7.5.1


Symptoms

When trying to access information on the Content Server users are getting the following error.

"Content Server Request Failed
Unable to load the user information. Unable to create database connection for the database 'SystemDatabase' with connection string 'jdbc:freetds:sqlserver://cmsdevdb:1433/stellent;charset=UTF8;TDS=7.0'. Please make sure that the connection string, user and password are correct. Connection refused: connect "

Cause

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