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This Viewer Cannot Decrypt This Document When Indexing A PDF File (Doc ID 449097.1)

Last updated on APRIL 30, 2018

Applies to:

Oracle Universal Content Management - Version: 7.0.0 and later   [Release: Stellent and later ]
Information in this document applies to any platform.
Product: Content Server
Version: 7.5.1

Symptoms

PDF files are not getting full text indexed and the following error appears in the logs:

indexer 10.02 10:42:21.490 stderr Error opening \PDF2
Acrobat exception: This viewer cannot decrypt this document.

Cause

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