"Unable to execute the service 'GET_SERVER_OUTPUT'" When Attempting to View the Server Output from the Admin Server (Doc ID 450924.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version: 7.5.2 to 7.5.2 - Release: Stellent to Stellent
This problem can occur on any platform.
Product: Content Server
Version: 7.5.2

Symptoms

When attempting to view the server output from within the Admin Server, the following error occurs:

Request Failed
Unable to obtain the console output. Unable to execute the service 'GET_SERVER_OUTPUT' on Content Server 'idcm'. (System Error: Runtime error: java.lang.NullPointerException
at intradoc.provider.SocketOutgoingConnection.connectToServer(Unknown Source)
at intradoc.provider.SocketOutgoingProvider.createConnection(Unknown Source)
at intradoc.provider.SocketOutgoingProvider.createRequest(Unknown Source)
at intradoc.admin.AdminService.requestRemoteService(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(Unknown Source)
at intradoc.common.ClassHelperUtils.executeMethodEx(Unknown Source)
at intradoc.common.ClassHelperUtils.executeMethod(Unknown Source)
at intradoc.server.Service.doCodeEx(Unknown Source)
at intradoc.server.Service.doCode(Unknown Source)
at intradoc.server.Service.doAction(Unknown Source)
at intradoc.server.Service.doActions(Unknown Source)
at intradoc.admin.AdminService.doActions(Unknown Source)
at intradoc.server.Service.doRequest(Unknown Source)
at intradoc.server.ServiceManager.processCommand(Unknown Source)
at intradoc.server.IdcServerThread.run(Unknown Source)

Cause

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