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Content Server 7.5.x Documents Stuck in GenWWW with No Error Messages (Doc ID 451087.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Universal Content Management - Version: 7.2 to 7.2 - Release: Stellent to Stellent
Information in this document applies to any platform.
Product: Inbound Refinery
Version: 7.2.1

Symptoms

The IDC Refinery seems to have stopped working. Documents are in GenWWW but the Refinery is not processing them. There are no error messages in the Inbound Refinery log.

Cause

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