'Unexpected OS name <name>' When Installing Content Tracker on UNIX 64-bit OS (such as AIX64or Solaris64) (Doc ID 459616.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle Universal Content Management - Version: 10.1.3.3.1
Information in this document applies to any platform.
***Checked for relevance on 31-Dec-2009***

Symptoms

Content Tracker will not install on a 64-bit UNIX system, and generates an error message such as:

component: contenttracker.server.ContentTrackerInstallFilter.getOS_V75( ) - ERROR - Unexpected OS name aix64 Exception type is 'java.lang.Throwable'.

Error Configuring ContentTracker: Cannot extract sctfp file, could not determine platform-specific path. - Cannot Continue Exception type is 'java.lang.Throwable'

contenttracker.server.ContentTrackerInstallFilter.doInstall( ) - FATAL ERROR - Fatal Error: Unexpected Exception intradoc.common.ServiceException: Cannot extract sctfp file, could not determine platform-specific path. Exception type is 'java.lang.Throwable'.

Unable to execute ContentTracker install filter. intradoc.common.ServiceException: Cannot extract sctfp file, could not determine platform-specific path.



Changes

This error can occur on any 64 bit UNIX operating system.

Cause

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