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When User Logs Out From Webcenter Wiki, The Browser Displays HTTP 500 Error (Doc ID 468917.1)

Last updated on JULY 24, 2023

Applies to:

Oracle WebCenter Portal - Version 11.1.1.2.0 and later
Information in this document applies to any platform.

Symptoms

When an user tries to logout from WEBCENTER WIKI (owc_wiki), the browser is redirected to
http://<HOST>:<PORT>/owc_wiki/user/logout.jz

and the following error message is displayed in the browser:

HTTP 500 - Internal server error


And the following is seen in the wiki application.log:

owc_wiki: Servlet error
java.io.IOException: Invalid authentication method, expecting CUSTOM_AUTH but
found BASIC
at oracle.security.jazn.sso.util.JSSOUtil.logout(JSSOUtil.java:112)
at oracle.webcenter.wiki.ControllerServlet.
processRequest(ControllerServlet.java:59)
at org.jzonic.web.MainServlet.doGet(MainServlet.java:385)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:743)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.1.1) ].server.
http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64)
at org.jzonic.yawiki.filter.PrettyUrlFilter.doFilter(PrettyUrlFilter.
java:43)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.1.1) ].server.
http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:622)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.1.1) ].server.
http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:369)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.1.1) ].server.
http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:865)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.1.1) ].server.
http.HttpRequestHandler.processRequest(HttpRequestHandler.java:447)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.1.1) ].server
.http.AJPRequestHandler.run(AJPRequestHandler.java:302)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.1.1) ].server.
http.AJPRequestHandler.run(AJPRequestHandler.java:190)
at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.
run(ServerSocketReadHandler.java:260)
at com.evermind[Oracle Containers for J2EE 10g (10.1.3.1.1) ].util.
ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.
java:303)
at java.lang.Thread.run(Thread.java:595)

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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