WNA Stops Working After IDM Version 10.1.4.2 or 10.1.2.3 Patchset Has Been Applied (Doc ID 469747.1)

Last updated on JULY 01, 2016

Applies to:

Oracle Application Server Single Sign-On - Version 10.1.2.3 to 10.1.2.3 [Release 10gR2]
Oracle Application Server Single Sign-On - Version 10.1.4.2 to 10.1.4.2 [Release 10gR3]
Linux x86
Generic Linux
Oracle Solaris on x86 (32-bit)
Oracle Solaris on SPARC (64-bit)
z*OBSOLETE: Microsoft Windows
Generic Windows
***Checked for relevance on 22-Jan-2013***

Symptoms

An Oracle AS IM version 10.1.4.0.1 environment has been configured for Windows Native Authentication (WNA) and was working correctly.
After applying the IDM version 10.1.4.2 patchset (<patch 5983637>) WNA login attempts fail.
or
An Oracle AS IM version 10.1.2 environment has been configured for Windows Native Authentication (WNA) and was working correctly.
After applying the IDM version 10.1.2.3 patchset WNA login attempts fail.

Microsoft Internet Explorer (IE) browser returns:

The page cannot be displayed
HTTP 500 - Internal server error

$ORACLE_HOME/opmn/logs/OC4J~OC4J_SECURITY~default_island~1 log contains messages like:

...
KerberosAuthenticator: GSSException raised in constructor - No valid credentials provided (Mechanism level: Attempt to obtain new ACCEPT credentials failed!)
GSSException: No valid credentials provided (Mechanism level: Attempt to obtain new ACCEPT credentials failed!)
...

Changes

Patchset version 10.1.4.2 has been applied.
or
Patchset version 10.1.2.3 has been applied.

Cause

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