Unable To Login To Portal - - WWC-00006 Unexpected error encountered in wwsec_app_priv.process_signon (User-Defined Exception) (WWC-41417)
(Doc ID 471119.1)
Last updated on MARCH 12, 2020
Applies to:Portal - Version 10.1.2.0.2 to 10.1.4.2 [Release 10gR2]
Information in this document applies to any platform.
When attempting to login to Portal as any user (including the standard orcladmin and portal users), the following error occurs:
Internal error (WWC-00006)
Unexpected error encountered in wwsec_app_priv.process_signon (User-Defined Exception) (WWC-41417)
Login to ORASSO and OIDDAS works successfully for these same users.
OID diagnostics completed with the following errors
ERROR Could not access the OID server.
ERROR Could not connect to the application. ORA-31203: DBMS_LDAP: PL/SQL - Init Failed.
Application DN: orclapplicationcommonname=portal.xxx.xxxxxx.xxxxxxx,cn=portal,cn=products,cn=oraclecontext Application password: <ENCRYPTED PASSWORD>
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