'IDC PDF Converter' is not Printing to 'c:/temp/idcoutput.ps'
(Doc ID 471515.1)
Last updated on AUGUST 07, 2024
Applies to:
Oracle WebCenter Content - Version 7.0 and laterInformation in this document applies to any platform.
Symptoms
No documents are being converted to pdf files. There is an error in the Inbound Refinery log which says:
Unable to convert, the printer 'IDC PDF Converter' is not printing to 'c:/temp/idcoutput.ps'.
Finished MSOffice step
Writing step results
[ Details ]
An error has occurred. The stack trace below shows more information. Unable to convert, the printer 'IDC PDF Converter' is not printing to 'c:/temp/idcoutput.ps'.
Finished MSOffice step
Writing step results
java.lang.Throwable
at intradoc.common.IdcLogWriter.doMessageAppend(IdcLogWriter.java:49)
at intradoc.common.Log.addMessage(Log.java:266)
at intradoc.common.Log.errorEx2(Log.java:214)
at intradoc.common.Log.errorEx(Log.java:206)
at intradoc.common.Log.error(Log.java:192)
at docrefinery.utils.LogUtils.logError(Unknown Source)
at docrefinery.convert.StepHandler.executeStepByName(Unknown Source)
at docrefinery.convert.ConversionDriver.processSteps(Unknown Source)
at docrefinery.convert.ConversionDriver.convertDocument(Unknown Source)
at docrefinery.convert.ConversionDriver.processSubConversion(Unknown Source)
at docrefinery.convert.StepHandler.executeStepByName(Unknown Source)
at docrefinery.convert.ConversionDriver.processSteps(Unknown Source)
at docrefinery.convert.ConversionDriver.convertDocument(Unknown Source)
at docrefinery.convert.ConversionDriver.processSubConversion(Unknown Source)
at docrefinery.convert.StepHandler.executeStepByName(Unknown Source)
at docrefinery.convert.ConversionDriver.processSteps(Unknown Source)
at docrefinery.convert.ConversionDriver.convertDocument(Unknown Source)
at docrefinery.app.QueueProcessor.processDocuments(Unknown Source)
at docrefinery.app.QueueProcessor$1.run(Unknown Source)
at java.lang.Thread.run(Thread.java:534)
Finished MSOffice step
Writing step results
[ Details ]
An error has occurred. The stack trace below shows more information. Unable to convert, the printer 'IDC PDF Converter' is not printing to 'c:/temp/idcoutput.ps'.
Finished MSOffice step
Writing step results
java.lang.Throwable
at intradoc.common.IdcLogWriter.doMessageAppend(IdcLogWriter.java:49)
at intradoc.common.Log.addMessage(Log.java:266)
at intradoc.common.Log.errorEx2(Log.java:214)
at intradoc.common.Log.errorEx(Log.java:206)
at intradoc.common.Log.error(Log.java:192)
at docrefinery.utils.LogUtils.logError(Unknown Source)
at docrefinery.convert.StepHandler.executeStepByName(Unknown Source)
at docrefinery.convert.ConversionDriver.processSteps(Unknown Source)
at docrefinery.convert.ConversionDriver.convertDocument(Unknown Source)
at docrefinery.convert.ConversionDriver.processSubConversion(Unknown Source)
at docrefinery.convert.StepHandler.executeStepByName(Unknown Source)
at docrefinery.convert.ConversionDriver.processSteps(Unknown Source)
at docrefinery.convert.ConversionDriver.convertDocument(Unknown Source)
at docrefinery.convert.ConversionDriver.processSubConversion(Unknown Source)
at docrefinery.convert.StepHandler.executeStepByName(Unknown Source)
at docrefinery.convert.ConversionDriver.processSteps(Unknown Source)
at docrefinery.convert.ConversionDriver.convertDocument(Unknown Source)
at docrefinery.app.QueueProcessor.processDocuments(Unknown Source)
at docrefinery.app.QueueProcessor$1.run(Unknown Source)
at java.lang.Thread.run(Thread.java:534)
Changes
Cause
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