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"Cannot CreateBitmap due to lack of memory" Error When Viewing Images from the IPM Web Client (Doc ID 551522.1)

Last updated on NOVEMBER 21, 2023

Applies to:

Oracle Imaging and Process Management - Version 7.6.2.0.0 to 10.1.3.6 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

When attempting to view IPM documents via the web client, the following error is reported after clicking view:

Error Number: -2147221490
Error Description: AcordeViewingManager::WriteHTMLIntoAcordeResponse...[this._GenerateDocumentTag()]_DefineDocumentFileName| objExportedPage.Sections | Cannot CreateBitmap due to lack of memory : RGVIC32 StartPage Failure class ATL::CComObject::InternalRefresh class ATL::CComObject::get_Sections
Additional Error Information: In generate Write for AcordeViewingManager
Occurred in script: fn2ImageViewerTool.asp

The selected image cannot then be viewed.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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