"Cannot CreateBitmap due to lack of memory" Error When Viewing Images from IPM Web Client (Doc ID 551522.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle Imaging and Process Management - Version 7.6.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to view IPM documents via the web client, the following error is reported after clicking view:

Error Number: -2147221490
Error Description: AcordeViewingManager::WriteHTMLIntoAcordeResponse...[this._GenerateDocumentTag()]_DefineDocumentFileName| objExportedPage.Sections | Cannot CreateBitmap due to lack of memory : RGVIC32 StartPage Failure class ATL::CComObject::InternalRefresh class ATL::CComObject::get_Sections
Additional Error Information: In generate Write for AcordeViewingManager
Occurred in script: fn2ImageViewerTool.asp

The selected image cannot then be viewed.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms