Security Service Hangs on IPM Services Startup (Doc ID 551961.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle Imaging and Process Management - Version: 7.6.2.0.0 to 10.1.3.3.1 - Release: Stellent to 10gR3
Information in this document applies to any platform.

Symptoms

When starting the IPM Services, occasionally the Security Service fails to start or hangs when interrogating "OTPrintTool.dll", and so other dependent services also fail to start.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms