Receiving "SCSI SENSE DATA" and "22083" Errors on IPM Storage Server

(Doc ID 552022.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle Imaging and Process Management - Version 4.0.3.0.0 to 10.1.3.6 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

During either writes and/or retrievals, some or all of the following errors are observed in the IPM Storage Server logs, and images may not be able to be retrieved:

During optical disk registration or import, this issue may also manifest itself with the following error:
  • "Platter registration failed. Error code: 24901"

Cause

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