"RegCreateKey could not open key HKLM\SOFTWARE\Optika\AcordeWebClientSetup" Error When Starting IPM Web Client

(Doc ID 552537.1)

Last updated on APRIL 09, 2018

Applies to:

Oracle Imaging and Process Management - Version 7.6.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When starting the IPM web client, the following error occurs:

Error Number:-200

Error Description:  Search Error

Checking for Local Data Cache

Locale data cache could not be created.

RegCreateKey could not open key HKEY_LOCAL_MACHINE\SOFTWARE\Optika\AcordeWebClientSetup.

Cause

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