Getting "Access is denied" Error When Exporting Documents Using IPM Web Services

(Doc ID 552544.1)

Last updated on AUGUST 18, 2017

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.3.1 and later
Information in this document applies to any platform.

Symptoms

When using the Web SDK to export objects, the following error messages are received:

Windows API error: function: RegCreateKeyEx, error: 5, Description: Access is denied..
class ATL::CComObject<class CExportedSections>::InternalRefresh
class ATL::CComObject<class CExportedDocument>::RecombineDocument
class ATL::CComObject<class CExportedDocument>::RecombineDocument

Cause

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