The "Launch" Feature in the IPM Viewer Stops Functioning After Installing Office 2003 SP3

(Doc ID 553432.1)

Last updated on APRIL 06, 2012

Applies to:

Oracle Imaging and Process Management - Version: 7.6.2.0.0 and later   [Release: Stellent and later ]
Oracle Imaging and Process Management - Version: 7.6.2.0.0 and later    [Release: Stellent and later]
Information in this document applies to any platform.

Symptoms

After installing Office 2003 SP3, the "Launch" button in the IPM Viewer no longer works.

Cause

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