Receiving "Error running release script" Message When Running Kofax Release Scripts (Doc ID 553751.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle Imaging and Process Management - Version: 7.6.2.0.0 and later   [Release: Stellent and later ]
Information in this document applies to any platform.

Symptoms

When attempting to install and then run the Kofax release scripts, the following errors occur:
Error running release script "Stellent IBPM"
for batch class "<hidden>" and document class "<hidden>"

and
Error closing release script "Stellent IBPM"
for batch class "<hidden>" and document class "<hidden>"

Changes

The system may have recently been moved onto new hardware, or other environmental changes may have occurred - specifically IP address changes.

Cause

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