Error -2147221231 Automation Error in the IPM SEIS Map Tool (Doc ID 556697.1)

Last updated on NOVEMBER 05, 2012

Applies to:

Oracle Imaging and Process Management - Version 7.6.2.0.0 to 7.6.2.0.0 [Release Stellent]
Information in this document applies to any platform.

Symptoms

When attempting to add a service template in the SEIS Map tool on the PeopleSoft Enterprise One
data, the following error occurs:

ERROR
Client Error:
Number -2147221231
Source:
[LOBMapCtl::MemoryMappedTemplates.EditTemplate][LOBMapCtl::JDETemplateEditor.E
ditTemplateEditor]LOBMapCtl Description: Automation Error
ClassFactory cannot supply requested class


The issue can be reproduced at will with the following steps:
1. Log in to Production Client.
2. Navigate to SEIS Map tool.
3. Select Service Templates.
4. Select PeopleSoft Enterprise One Data.
5. Click Add.

Cause

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