Servlet Error when Accessing Portal from a Particular Middle Tier (Doc ID 557389.1)

Last updated on DECEMBER 08, 2016

Applies to:

Portal - Version 10.1.2.0.0 and later
Information in this document applies to any platform.
Checked for relevance on 14-Apr-2015

Symptoms

When trying to access the Portal home page at:

http://<portal_host>:<portal_port>/portal/page?_pageid=96,1&_dad=portal&_schema=PORTAL

The following error shows up in the browser:
Servlet Error


The following errors appear in the Portal's application.log:

portal: [module=PortalServlet, ecid=216172873815498266,1] ERROR: Repository
Gateway error: Database Error: ORA=12514 ORA-12514: TNS:listener does not currently know of service requested in connect descriptor
portal: [module=PortalServlet, ecid=216172873815498266,1] ERROR:
oracle.webdb.repository.service.RepositoryServiceException: Unable to obtain Portal Repository version.

The Apache error_log:

[notice] [client <ip>] [ecid: 216172873815078086,3] mod_plsql:
ORA-12514 SuperUser Logon Failed ORA-12514: TNS:listener does not currently know of service requested in connect descriptor
[error] [client <ip>] [ecid: 216172873815078086,3] mod_plsql:
/pls/portal/!PORTAL.wwpob_page.show HTTP-503 ORA-12514 ORA-12514: TNS:listener does not currently know of service requested in connect descriptor\n
[notice] [client <ip>] [ecid: 216172873815080516,3] mod_plsql:ORA-12514 SuperUser Logon Failed ORA-12514: TNS:listener does not currently know of service
requested in connect descriptor

Steps To Reproduce:

  1. Configure a Portal middle tier to connect to a Portal Repository.
  2. Access http://<portal_host>:<portal_port>/pls/portal

 

Cause

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