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Receiving Error 24908 and Purge/Save Request Failure Errors on IPM Storage Server (Doc ID 557392.1)

Last updated on MARCH 29, 2023

Applies to:

Oracle Imaging and Process Management - Version 7.6.2.0.0 to 10.1.3.6 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

Constantly receiving the following errors in the Storage server logs:

Purge request for object <Object Name> failed to complete processing. Error 24908

Save request on volume <Volume Name> for object <Object Name> failed to complete processing. Error 2

System restarts do not resolve the issue.

Changes

This issue usually occurs after objects have been deleted from IPM using a client (web or production).

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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