Archiver Error Message - Unable To Find The File (Doc ID 560842.1)

Last updated on MARCH 21, 2017

Applies to:

Oracle WebCenter Content - Version 7.5.1 to 10.1.3.3.2 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

Archiver quits, sometimes, during the transfer process. There is an error in the content server log saying:
      "Failed to find indexable webviewable for content item MyDoc with revlabel 4 and dID 123450"

When you go to the content info page for the item it states:
      "Conversion Error:Indexing failed. Unable to find the file '<Install>/weblayout/groups/public/MyDoc.doc'

The file is then stuck in GenWWW.  When you try to resubmit the document it gives an error :
      "The vault file <Insstall>/vault/MyDoc.doc could not be accessed"

Cause

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