Excel to PDF Conversion Fails with "Step MSOfficeToPostscript Forced Conversion Failure" Error (Doc ID 579952.1)

Last updated on MAY 17, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.0 and later
Information in this document applies to any platform.

Symptoms

PDF Converter will not convert an Excel document, throwing the following error in the Content Server log file:

Conversion completed -- Step MSOfficeToPostscript forced conversion failure by conversion engine because of error: 'Unable to convert. Native application reported: 'Application-defined or object-defined error''. Exception type is 'java.lang.Throwable'. [ Details ]
An error has occurred. The stack trace below shows more information.

!$Conversion completed -- Step MSOfficeToPostscript forced conversion failure by conversion engine because of error: 'Unable to convert. Native application reported: 'Application-defined or object-defined error''.!syExceptionType,java.lang.Throwable
java.lang.Throwable
at intradoc.common.IdcLogWriter.doMessageAppend(Unknown Source)
at intradoc.common.Log.addMessage(Unknown Source)
at intradoc.common.Log.errorEx2(Unknown Source)
at intradoc.common.Log.errorEx(Unknown Source)
at docrefinery.agent.Logger.logError(Logger.java:138)
at docrefinery.convert.ConversionDriver.computeFinalConversionResults(ConversionDriver.java:486)
at docrefinery.convert.ConversionDriver.finishConversion(ConversionDriver.java:722)
at docrefinery.convert.ConversionDriver.convertDocument(ConversionDriver.java:153)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.handleCurrentQueueItem(PreConvertedRefineryQueueMonitor.java:204)
at docrefinery.queue.PreConvertedRefineryQueueMonitor.monitorRefineryPreConverterQueue(PreConvertedRefineryQueueMonitor.java:125)
at docrefinery.queue.PreConvertedRefineryQueueMonitor$1.run(PreConvertedRefineryQueueMonitor.java:93)
at java.lang.Thread.run(Thread.java:595)



.

Cause

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