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LDAP Error: Unable To Check Credentials Of User. The Connection Is Not Available. (Doc ID 601533.1)

Last updated on MAY 10, 2023

Applies to:

Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

When trying to authenticate, using LDAP, the following error occurs:

Access denied to UCM Server managed resource. Error receiving response from primary server for
user authentication check. (Unable to check credentials of user. The connection is not available)

When checking the status of the LDAP Provider it shows 0 of 5 connections are good.

Cause

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In this Document
Symptoms
Cause
Solution
References

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