LDAP Error: Unable To Check Credentials Of User. The Connection Is Not Available. (Doc ID 601533.1)

Last updated on AUGUST 08, 2024

Applies to:

Oracle WebCenter Content - Version 10.0 and later
Information in this document applies to any platform.

Symptoms

When trying to authenticate, using LDAP, the following error occurs:

Access denied to UCM Server managed resource. Error receiving response from primary server for
user authentication check. (Unable to check credentials of user. The connection is not available)

When checking the status of the LDAP Provider it shows 0 of 5 connections are good.

Cause

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In this Document

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LDAP Error: Unable To Check Credentials Of User. The Connection Is Not Available. (Doc ID 601533.1)

Applies to:

Symptoms

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!