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Capture Import Server Error: "Unable to Locate a Printer to Convert Documents with. Event 1317." (Doc ID 602576.1)

Last updated on NOVEMBER 29, 2023

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to import a document, the following error was reported back by the Import Server component in WebCenter Capture (formerly Oracle Document Capture):

Error: Unable to locate a printer to convert documents with. Event 1317.

 

Changed product name from Oracle Document Capture to WebCenter Capture. Refer to Product Name Changes for WebCenter and Former ECM products (<Document 1364544.1>) for more information.

Cause

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In this Document
Symptoms
Cause
Solution
References

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