When Viewing Certain PDF Files in the IPM Viewer, the File Displays as a Big X

(Doc ID 730466.1)

Last updated on FEBRUARY 20, 2015

Applies to:

Oracle Imaging and Process Management - Version 7.6.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When viewing certain PDF documents with the IPM viewer, they fail to open and appear with a large X. The original images are viewable in Adobe Reader.

Cause

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