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ERROR Received "Unable to reset password - OCI driver not available" While Resetting Expired Password (Doc ID 739007.1)

Last updated on JANUARY 17, 2024

Applies to:

Oracle SQL Developer - Version 1.5 to 4.0 [Release 1.5.0 to 4]
Oracle Database Cloud Schema Service - Version N/A and later
Oracle Cloud Infrastructure - Database Service - Version N/A and later
Gen 1 Exadata Cloud at Customer (Oracle Exadata Database Cloud Machine) - Version N/A and later
Oracle Database Exadata Express Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

While connecting to SQL Developer using existing connection, a dialog box should get displayed asking to provide new password for the User as existing password has expired. Instead of receiving the dialog box the following error is seen.

ERROR: 

"Status : failure- Test Failed: Password has expired. Unable to reset password - OCI driver not available "

Cause

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In this Document
Symptoms
Cause
Solution

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