Upon Start of Content Server, the LDAP Connection Fails and Throws the Exception "!csUnableToRegisterProvider,ActiveDirectory_Ldap_Provider!csProviderClassLoadError" (Doc ID 739630.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version 7.5.1 to 10.1.3.3.2 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

Upon start or restart of Content Server, the 'ActiveDirectory_Ldap_Provider' provider does not
connect to the LDAP server and instead the following exception is thrown in the Content Server logs:

A configuration error occurred for provider 'ActiveDirectory_Ldap_Provider'. The provider could
not be registered. Unable to load provider class for ActiveDirectory_Ldap_Provider. Unable to
instantiate java class code for 'ldapuser' at location 'ldapuser' with default location at
'ldapuser'. java.lang.ClassNotFoundException: ldapuser [ Details ]

An error has occurred. The stack trace below shows more information.

!csUnableToRegisterProvider,ActiveDirectory_Ldap_Provider!csProviderClassLoadError,ActiveDirectory_L
dap_Provider!$!apUnableToInstantiateClass,ldapuser,ldapuser,ldapuser!syExceptionType2,java.lang.Clas
sNotFoundException,ldapuser
intradoc.data.DataException: !csProviderClassLoadError,ActiveDirectory_Ldap_Provider
at intradoc.provider.Provider.createClass(Provider.java:123)
at intradoc.provider.LdapUserProvider.createProviderConfig(LdapUserProvider.java:242)
at intradoc.provider.Provider.configureProvider(Provider.java:135)
at intradoc.server.IdcSystemLoader.registerProviders(IdcSystemLoader.java:1998)
at intradoc.server.IdcServerManager.init(IdcServerManager.java:120)
at IdcServer.init(IdcServer.java:64)
at IdcServer.main(IdcServer.java:37)
Caused by: intradoc.common.ServiceException:
!$!apUnableToInstantiateClass,ldapuser,ldapuser,ldapuser
at intradoc.shared.ComponentClassFactory.createClassInstance(ComponentClassFactory.java:159)
at intradoc.provider.Provider.createClass(Provider.java:115)
... 6 more
Caused by: java.lang.ClassNotFoundException: ldapuser
at java.net.URLClassLoader$1.run(URLClassLoader.java:200)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(URLClassLoader.java:188)
at java.lang.ClassLoader.loadClass(ClassLoader.java:306)
at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:276)
at java.lang.ClassLoader.loadClass(ClassLoader.java:251)
at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:319)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:169)
at intradoc.shared.ComponentClassFactory.createClassInstance(ComponentClassFactory.java:146)
... 7 more

.

Cause

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