After Installing the FilterDataInput Component, Content Server Fails to Start with Error "!csProviderUnableToStartSystem,SystemJspServer" (Doc ID 743571.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.0 and later
Information in this document applies to any platform.

Symptoms

You installed and enabled the FilterDataInput component on a 10gR3 version of Content Server.  After that, Content Server fails to start with the following exception:


Failed to initialize the server.
(internal)10.08 10:14:37.072main!csFailedToInitServer (!csProviderUnableToStartSystem,SystemJspServer)-exception stack
intradoc.common.ServiceException: !csProviderUnableToStartSystem,SystemJspServer
at intradoc.server.IdcSystemLoader.prepareStartMonitorProviders(IdcSystemLoader.java:2078)
at intradoc.server.IdcManagerBase.startProviders(IdcManagerBase.java:67)
at intradoc.server.IdcManagerBase.serviceStart(IdcManagerBase.java:297)
at intradoc.server.IdcServerManager.serviceStart(IdcServerManager.java:155)
at IdcServer.init(IdcServer.java:65)
at IdcServer.main(IdcServer.java:37)
Caused by: java.lang.NullPointerException
at intradoc.common.StringUtils.createErrorStringForBrowser(StringUtils.java:1716)
at intradoc.common.IdcLogWriter.generateLogEntry(IdcLogWriter.java:516)
at intradoc.common.IdcLogWriter.doMessageAppend(IdcLogWriter.java:186)
at intradoc.common.Log.addMessage(Log.java:268)
at intradoc.common.Log.errorEx2(Log.java:216)
at intradoc.common.LoggingUtils.logMessage(LoggingUtils.java:97)
at intradoc.common.SystemUtils.reportErrorEx(SystemUtils.java:462)
at intradoc.common.SystemUtils.errEx(SystemUtils.java:547)
at intradoc.common.SystemUtils.err(SystemUtils.java:538)
at intradoc.server.jsp.JspProvider.reportError(JspProvider.java:438)
at intradoc.server.jsp.JspProvider.initContexts(JspProvider.java:177)
at intradoc.server.jsp.JspProvider.startProvider(JspProvider.java:126)
at intradoc.provider.Provider.startProvider(Provider.java:83)
at intradoc.provider.Provider.startProvider(Provider.java:76)
at intradoc.server.IdcSystemLoader.prepareStartMonitorProviders(IdcSystemLoader.java:2055)
... 5 more
Unable to start the system provider 'SystemJspServer'.








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Cause

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