Getting "Unhandled exception in ACORDEXML.get_xml SQLCODE = -4062" When Initiating an EBS to IPM Integration (Doc ID 745898.1)

Last updated on MAY 02, 2016

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.3.2 and later
Information in this document applies to any platform.
***Checked for relevance on 05-Feb-2012***


Symptoms

Receiving the below message in the IPM Masterlog when initiating the EBS to IPM integration:

Unhandled exception in ACORDEXML.get_xml SQLCODE = -4062
ORA-04062: signature of package "XDB.DBMS_XMLPARSER" has been changed

Masterlog excerpt:

10-22-2008 16:07:30 get_xml REQUEST = http://WebServerName/ibpmweb/WebPageDispatcher.asp?id=GetSystemConfig
10-22-2008 16:07:30 Unhandled exception in ACORDEXML.get_xml SQLCODE = -4062: ORA-04062: signature of package "XDB.DBMS_XMLPARSER" has been changed
10-22-2008 16:07:30 ACORDELOGIN.Check_For_TrustedIP_Mode Enter
10-22-2008 16:07:30 ACORDELOGIN.Check_For_TrustedIP_Mode TIPMode is found to be FALSE
10-22-2008 16:07:30 Unhandled exception in ACORDEXML.is_xml_error SQLCODE = -4062: ORA-04062: signature of package "XDB.DBMS_XMLDOM" has been changed
10-22-2008 16:07:32 Unhandled exception in ACORDEXML.get_system_config SQLCODE= -4062: ORA-04062: signature of package "XDB.DBMS_XMLDOM" has been changed

Cause

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