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Post Upgrade to 10gR3 While Using Verity 5.5, Searches Fail and Throw "Unable to retrieve search results. Error (): Couldnt find Install Dir" (Doc ID 747560.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version and later
Information in this document applies to any platform.
***Checked for relevance on 22-Aug-2012***



After upgrading the Content Server from 7.5.1 to the 10Gr3 version that is using the existing Verity installation (Verity version 5.5), performing searches will fail and throw the following error:

Content Server Request Failed
Unable to retrieve search results. Error (): Couldnt find Install Dir
[ Details <javascript:toggleElemDisplay('stackTrace')> ]
intradoc.common.ServiceException: Error (): Couldn't find Install Dir
at intradoc.server.SearchManager.retrieveSearchInfo(Unknown Source)
at intradoc.server.SearchService.retrieveSearchInfo(Unknown Source)
at intradoc.server.SearchService.doLocalSearch(Unknown Source)
at intradoc.server.SearchService.getSearchResults(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(
at sun.reflect.DelegatingMethodAccessorImpl.invoke(
at java.lang.reflect.Method.invoke(
at intradoc.common.IdcMethodHolder.invokeMethod(Unknown Source)
at intradoc.common.ClassHelperUtils.executeMethodEx(Unknown Source)
at intradoc.common.ClassHelperUtils.executeMethod(Unknown Source)
at intradoc.server.Service.doCodeEx(Unknown Source)
at intradoc.server.Service.doCode(Unknown Source)
at intradoc.server.ServiceRequestImplementor.doAction(Unknown Source)
at intradoc.server.Service.doAction(Unknown Source)
at intradoc.server.ServiceRequestImplementor.doActions(Unknown Source)
at intradoc.server.Service.doActions(Unknown Source)
at intradoc.server.ServiceRequestImplementor.executeActions(Unknown Source)
at intradoc.server.Service.executeActions(Unknown Source)
at intradoc.server.ServiceRequestImplementor.doRequest(Unknown Source)
at intradoc.server.Service.doRequest(Unknown Source)
at intradoc.server.ServiceManager.processCommand(Unknown Source)
at Source)


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