Microsoft Office 2007 Documents Either do Not Open In Office or Open In Web Browsers As Zip Files
(Doc ID 751219.1)
Last updated on AUGUST 23, 2023
Oracle Healthcare Transaction Base - Version 11.5.10 and later Oracle Content Services - Version 10.1.2.0.0 to 126.96.36.199.0 [Release AS10gR2 to AS10gR3] Oracle HTTP Server - Version 10.1.2.0.0 to 188.8.131.52.0 [Release AS10gR2 to Oracle11g] Oracle WebCenter Content - Version 7.0 and later Information in this document applies to any platform.
Upon attempt to view a Native or Webviewable Microsoft Office 2007 document (the new OpenXML-based files), the web browser attempts to open the files but fails with a browser/Office error, or the web browser attempts to open the files in a ZIP application instead of the corresponding Microsoft Office application (Word, Excel, PowerPoint).
Your Oracle application may have been recently migrated from a Microsoft Windows 2003 Server with the Internet Information Server (IIS 6) web server to Linux/UNIX with the Apache web server (also applies to IBM HTTPServer and Oracle HTTP Server).
You have just started allowing contributors to add Office 2007 OpenXML files to the application.
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