Commit Server Error "Catastrophic Failure Access" Seen when Committing a Batch (Doc ID 751873.1)

Last updated on NOVEMBER 01, 2016

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 to 10.1.3.5.1 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

A message from Commit Server log states:

Failed to commit batch AIS0000000015954. Error Number: 40008, Error: The following error was reported by ReleaseDocument. Error Number: 21006 Error Description: Failed to add page \\SERVER\SHARE\Batches\001\000006EK\000006EK.2. Error Number: -2147418113 Error Description: Catastrophic failureAccess Violation(0xc0000005) class ATL::CComObject<class CDocumentManager>::CreateDocument.

Cause

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