Receiving "Failure occurred in message EXPORT_OBJECTS_IN_MEMORY" Error When Viewing Certain IPM Documents (Doc ID 752518.1)

Last updated on AUGUST 08, 2017

Applies to:

Oracle Imaging and Process Management - Version 7.6.2.0.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to view particular documents from within the IPM web client, the documents cannot be viewed and the following messages are observed in the Export server logs:

JobID #xxxx - Received (export to image/jpeg) request by domain\username.

And then a few lines later:

Failure occurred in message EXPORT_OBJECTS_IN_MEMORY.

Cause

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