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AD User Trusted Recon Throwing Java Exception due to LDAP: error code 32, NO_OBJECT (Doc ID 752627.1)

Last updated on AUGUST 29, 2019

Applies to:

Identity Manager Connector - Version 9.1 and later
Information in this document applies to any platform.
**Checked for relevance on 12-Apr-2013**

Symptoms

With the 9.1.0.1 version of the AD Connector, when trying to run a trusted recon we get the following exception.

ERROR,24 Nov 2008 13:33:08,092,[OIMCP.ADCS],Class/Method: ActiveDirectoryRecon/processUserChange
encounter some problems: CN=<User>,OU=<Unit>,OU=<Department>,OU=<users>,OU=<doesNotexit> :[LDAP: error code 32 - 0000208D: NameErr: DSID-031001CD, problem 2001 (NO_OBJECT), data 0,
best match of:
        'OU=<users>,OU=<Department>,DC=<Company>,DC=<TLD>,DC=<Custom>'
]
com.thortech.xl.exception.ProvisioningException: CN=<User>,OU=<Unit>,OU=<Department>,OU=<users>,OU=<doesNotexit>:[LDAP: error code 32 -
0000208D: NameErr: DSID-031001CD, problem 2001 (NO_OBJECT), data 0, best match of:
        'OU=<users>,OU=<Department>,DC=<Company>,DC=<TLD>,DC=<Custom>'
]
        at com.thortech.xl.integration.ActiveDirectory.tcADUtilLDAPController.getAttributeValue(Unknown Source)
        at com.thortech.xl.schedule.tasks.ActiveDirectoryRecon.processUserChange(Unknown Source)
        at com.thortech.xl.schedule.tasks.ActiveDirectoryRecon.processBatch(Unknown Source)
        at com.thortech.xl.integration.ActiveDirectory.tcADUtilLDAPController.searchResultPageEnum(Unknown Source)
        at com.thortech.xl.schedule.tasks.ActiveDirectoryRecon.performReconciliation(Unknown Source)
        at com.thortech.xl.schedule.tasks.ActiveDirectoryReconTask.execute(Unknown Source)

This config had the Manager ID mapped as per the documents for the 9.1.0.1 Patch and only AD users with no manager defined would have a recon event created, others would cause the above error.

Cause

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In this Document
Symptoms
Cause
Solution

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