When Testing the Capture Connection to Oracle XE, Errors "Error while trying to retrieve the text for error ORA-01019" and ORA-16389 and ORA-20036 Occur (Doc ID 753643.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 to 10.1.3.5.1 [Release Stellent to 10gR3]
z*OBSOLETE: Microsoft Windows
Microsoft Windows


Symptoms

After configuring the database in the "Configure Capture Batch Setup" (to connect to Oracle XE) and closing the dialog box, the following error is returned when testing the connection:
Error while trying to retrieve the text for error ORA-01019.

When attempting to open WebCenter Capture (formerly Oracle Document Capture) Administration, the following errors are reported:

The following error occurred connecting to the database: 20036
The following error occurred connecting to the database: 16389
The following error occurred connecting to the database: ORA-01019

After which the console will close.

Changed product name from Oracle Document Capture to WebCenter Capture. Refer to Product Name Changes for WebCenter and Former ECM products (<Document 1364544.1>) for more information.

Cause

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