"The package is not locked to this userclass" Error in the IPM Process Broker Logs

(Doc ID 756181.1)

Last updated on NOVEMBER 16, 2017

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.3.2 to 10.1.3.6 [Release 10gR3]
Information in this document applies to any platform.

Symptoms

On the Process Broker machine, when threshold scripts run, the following error message may be observed:

"Exception in Collect Action: --PRID=5720064 --Action=XXXXXXXXX The package is not locked to this userclass ATL::CComObject<class CPackage>::RouteToEvent|PROCESS_BROKER|

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms