"The package is not locked to this userclass" Error in Process Broker Logs (Doc ID 756181.1)

Last updated on MAY 04, 2016

Applies to:

Oracle Imaging and Process Management - Version: 10.1.3.3.2 and later   [Release: 10gR3 and later ]
Information in this document applies to any platform.
***Checked for relevance on 05-Feb-2012***

Symptoms

On the Process Broker machine, when threshold scripts run, the following error message may be observed:
"Exception in Collect Action: --PRID=5720064 --Action=XXXXXXXXX The package is not locked to this userclass ATL::CComObject<class CPackage>::RouteToEvent|PROCESS_BROKER|

Cause

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