Upon Selecting Any Admin Applet, You Receive the Error "Unable to update the schema information for 'Application'." (Doc ID 759841.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.1 to 10.1.3.3.3 [Release 10gR3]
Information in this document applies to any platform.
***Checked for relevance on 05-Mar-2012***


Symptoms

Upon attempt to start any of the Content Server Administration Applets (Repository Manager, Configuration Manager, Archiver, Weblayout Editor), the applets fail to prompt you for your log-in credentials and instead an error dialog box is presented with the following error:


=======================================================
Content Server Message
--------------------------------------------------------------------------------------------------------------
Unable to update the schema information for 'Application'. Unable to instantiate
java class code for 'SchemaTargetConfig' at location
'intradoc.shared.schema.SchemaTargetConfig' with default location at
'intradoc.shared.schema.SchemaTargetConfig'. java.lang.NullPointerException

                                                         [OK]
=======================================================


Changes

Two items need to be present for this issue to occur:

  1. The affected user base is using the Microsoft Internet Explorer web browser.
  2. You recently upgraded an older Content Server version to a newer 10gR3 version.

Cause

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