When Logging In To An IPM EBS Integration, Error "ACORDELOGIN.login Login Was Failure" Occurs In The Master Log (Doc ID 762876.1)

Last updated on MAY 03, 2016

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.3.1 and later
Information in this document applies to any platform.
***Checked for relevance on 20-Feb-2012***


Symptoms

When using IPM 10g with the Oracle Payables (EBS) integration, an error is occurring within Oracle Payables when a user hits the hot key to login. 

Failed to communicate with the Imaging Web Server

Additionally, you will see an error in the MASTER_LOG similar to the following example:

12-08-2008 14:28:06 get_xml REQUEST = http://<WEBSERVER>/ibpmweb/WebPageDispatcher.asp?id=LoginAliasProcess&Alias=JOHN%20DOE&PublicAliasKey=<AIIK>9EC4FD2AF5B4BBA4DBFA24D9286005C7446036461DE9471DE36A971E5469347D1F1A1E80A<%2FAIIK>+&LicenseType=FullSeat
12-08-2008 14:28:06 Failed to communicate with the Imaging web server.
12-08-2008 14:28:06 ACORDELOGIN.login Login was failure

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms