Captovation Web Capture Service Will Not Start

(Doc ID 763078.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle Distributed Document Capture - Version: 5.0 to 5.2 - Release: Captovation to Captovation
Information in this document applies to any platform.

Symptoms

After starting the Captovation Web Capture service, the service fails to start successfully.  The Services dialog box appears with the following message:

Could not start the Captovation Web Capture service on Local Computer.

Error 1053: The service did not respond to the strart or control request in a timely fashion.

Cause

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