TUX 6.5 on OpenVMS - Installation procedure spews out misleading and alarming messages (Doc ID 766786.1)

Last updated on SEPTEMBER 13, 2023

Applies to:

Goal

During the installation of Tuxedo for OpenVMS, or installation of patches for same, warnings are emitted about
dependencies on a layered product that is not needed at all. Sometimes those messages recommend that the user
terminates the installation. Not good.  Some examples:

$ prod install tuxedo /source=$1$DIA4:[]  /dest=$3$DKB400:[TUXEDO]

%PCSI-W-SFTREFWRN, referenced product DEC AXPVMS DECNET_OSI was not found for product DEC AXPVMS OPENVMS V7.1
Terminating is strongly recommended.  Do you want to terminate? [YES] no

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While investigating this case, one test installation ended in a crash:

BEA VMS TUXEDO V6.5-181

Do you want the defaults for all options? [YES]

Do you want to review the options? [NO]

Execution phase starting ...

The following product will be installed:
    BEA VMS TUXEDO V6.5-181                Partial (product upgrade)
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=0000000000000004, PC=0000000000172E10, PS=0000001B

  Improperly handled condition, image exit forced.
    Signal arguments:   Number = 0000000000000005
                        Name   = 000000000000000C
                                 0000000000010000
                                 0000000000000004
                                 0000000000172E10
                                 000000000000001B

    Register dump:
    R0  = 0000000000000014  R1  = 000000007AFF0F98  R2  = 00000000001179E0
    R3  = 0000000000238098  R4  = 000000000037F498  R5  = 000000007AFF0F98
    R6  = 0000000000000000  R7  = 0000000000000001  R8  = 000000000037F498
    R9  = 0000000000000000  R10 = 000000000037F52C  R11 = 0000000000000001
    R12 = 000000000037E3C0  R13 = 0000000000000000  R14 = 000000000037F254
    R15 = 0000000000000000  R16 = 0000000000000014  R17 = 0000000000000000
    R18 = 000000007AFF0B48  R19 = 000000007AFF0C3C  R20 = 0000000000000000
    R21 = 000000007AFF0BDC  R22 = 0000000000000000  R23 = 000000007AFF0C3B
    R24 = 0000000000000006  R25 = 0000000000220000  R26 = 0000000000000000
    R27 = FFFFFFFF80C81CE0  R28 = FFFFFFFF8046366C  R29 = 000000007AFF0B40
    SP  = 000000007AFF0B40  PC  = 0000000000172E10  PS  = 000000000000001B
BIRCH>
BIRCH>prod show prod tuxedo
----------------------------------- ----------- ------------
PRODUCT                             KIT TYPE    STATE
----------------------------------- ----------- ------------
BEA VMS TUXEDO V6.5-0               Full LP     Available
----------------------------------- ----------- ------------

1 item found

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Hopefully this crash was a freak incident. Nevertheless, the packaging procedure needs to be improved.

Solution

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