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TUX 6.5 on OpenVMS - Installation procedure spews out misleading and alarming messages (Doc ID 766786.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Tuxedo - Version 6.5 and later
Information in this document applies to any platform.
Information in this document applies to any platform


During the installation of Tuxedo for OpenVMS, or installation of patches for same, warnings are emitted about
dependencies on a layered product that is not needed at all. Sometimes those messages recommend that the user
terminates the installation. Not good.  Some examples:

$ prod install tuxedo /source=$1$DIA4:[]  /dest=$3$DKB400:[TUXEDO]

%PCSI-W-SFTREFWRN, referenced product DEC AXPVMS DECNET_OSI was not found for product DEC AXPVMS OPENVMS V7.1
Terminating is strongly recommended.  Do you want to terminate? [YES] no


While investigating this case, one test installation ended in a crash:


Do you want the defaults for all options? [YES]

Do you want to review the options? [NO]

Execution phase starting ...

The following product will be installed:
    BEA VMS TUXEDO V6.5-181                Partial (product upgrade)
%SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=0000000000000004, PC=0000000000172E10, PS=0000001B

  Improperly handled condition, image exit forced.
    Signal arguments:   Number = 0000000000000005
                        Name   = 000000000000000C

    Register dump:
    R0  = 0000000000000014  R1  = 000000007AFF0F98  R2  = 00000000001179E0
    R3  = 0000000000238098  R4  = 000000000037F498  R5  = 000000007AFF0F98
    R6  = 0000000000000000  R7  = 0000000000000001  R8  = 000000000037F498
    R9  = 0000000000000000  R10 = 000000000037F52C  R11 = 0000000000000001
    R12 = 000000000037E3C0  R13 = 0000000000000000  R14 = 000000000037F254
    R15 = 0000000000000000  R16 = 0000000000000014  R17 = 0000000000000000
    R18 = 000000007AFF0B48  R19 = 000000007AFF0C3C  R20 = 0000000000000000
    R21 = 000000007AFF0BDC  R22 = 0000000000000000  R23 = 000000007AFF0C3B
    R24 = 0000000000000006  R25 = 0000000000220000  R26 = 0000000000000000
    R27 = FFFFFFFF80C81CE0  R28 = FFFFFFFF8046366C  R29 = 000000007AFF0B40
    SP  = 000000007AFF0B40  PC  = 0000000000172E10  PS  = 000000000000001B
BIRCH>prod show prod tuxedo
----------------------------------- ----------- ------------
PRODUCT                             KIT TYPE    STATE
----------------------------------- ----------- ------------
BEA VMS TUXEDO V6.5-0               Full LP     Available
----------------------------------- ----------- ------------

1 item found


Hopefully this crash was a freak incident. Nevertheless, the packaging procedure needs to be improved.


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