The IPM Client Hangs When Selecting the Package Search Tool (Doc ID 784431.1)

Last updated on JUNE 30, 2016

Applies to:

Oracle Imaging and Process Management - Version 7.6.2.0.0 to 10.1.3.6 [Release Stellent to 10gR3]
Information in this document applies to any platform.

Symptoms

On a specific machine, when a user logs on to a production client to execute a package search, the client freezes/hangs at the point of selecting the package search option (or pressing F2).  The client has to be forcefully closed and restarted.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms