Unable to Edit IPM Document Annotations Because the Annotation is Already Locked
(Doc ID 795535.1)
Last updated on NOVEMBER 29, 2023
Applies to:
Oracle Imaging and Process Management - Version 4.0.3.0.0 and laterInformation in this document applies to any platform.
Symptoms
When a user opens a document in an Oracle IPM Viewer and attempts to add or remove an annotation, the following message is received:
Message received when using the Windows client:
"Annotations are currently locked by: machine\UserName"
Message received when using the Web Client
"Annotations are currently locked by another user"
Cause
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In this Document
Symptoms |
Cause |
Solution |