"Unable to apply operation to static virtual folder" Error When Creating a Virtual Folder

(Doc ID 798923.1)

Last updated on NOVEMBER 03, 2016

Applies to:

Oracle WebCenter Content - Version: 10.1.3.3.1 and later   [Release: 10gR3 and later ]
Information in this document applies to any platform.
Oracle Universal Content Management - Version: 10.1.3.3.1

Symptoms

When attempting to create a virtual folder, the following error is thrown:

Event generated by user 'sysadmin' at host 'corpstelntapdbtst'. Unable to update virtual folder. Unable to apply operation to static virtual folder '/'. [ Details ]
An error has occurred. The stack trace below shows more information.

!csUserEventMessage,sysadmin,corpstelntapdbtst!$!csCollectionUnableToUpdateCollection!csCollectionCanNotChangeStatic,/
intradoc.common.ServiceException: !csCollectionUnableToUpdateCollection!csCollectionCanNotChangeStatic,/
at intradoc.server.ServiceRequestImplementor.buildServiceException(ServiceRequestImplementor.java:1742)
at intradoc.server.Service.buildServiceException(Service.java:1997)
at intradoc.server.Service.createServiceExceptionEx(Service.java:1991)
at intradoc.server.Service.createServiceException(Service.java:1986)
at collections.CollectionUserHandler.verifyNotStatic(CollectionUserHandler.java:126)
at collections.CollectionUserHandler.updateCollection(CollectionUserHandler.java:659)
at collections.CollectionUserHandler.updateCollection(CollectionUserHandler.java:625)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:466)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:142)
at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:77)
at intradoc.server.Service.doCodeEx(Service.java:490)
at intradoc.server.Service.doCode(Service.java:472)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1353)
at intradoc.server.Service.doAction(Service.java:452)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1194)
at intradoc.server.Service.doActions(Service.java:447)
at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1114)
at intradoc.server.Service.executeActions(Service.java:433)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:635)
at intradoc.server.Service.doRequest(Service.java:1707)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:359)
at intradoc.server.IdcServerThread.run(IdcServerThread.java:197)

Cause

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