Unable to View Images Containing Annotations Within the IPM Web Express Image Viewer (Doc ID 802736.1)

Last updated on MAY 04, 2016

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.3.2 to 10.1.3.3.2 [Release 10gR3]
Information in this document applies to any platform.

Symptoms

When using the Web Express Image Viewer to view documents that have been annotated, the following error is received within the viewer:

Windows API error: function: LoadLibraryEx, error: 126, Description: The specified module could not be found.. Document Details: RecId: 28800246, DocStgId: 28800246, Claim, image/tiff(0). class ATL::CComObject::AccessPage

Cause

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