Intermittent Error "[Microsoft][ODBC SQL Server Driver] Timeout expired" in Capture Server Components (Doc ID 838029.1)

Last updated on JULY 11, 2016

Applies to:

Oracle WebCenter Capture 10g - Version 5.0 and later
Information in this document applies to any platform.

Symptoms

When Capture Server products (Commit Server, Import Server, Recognition Server) are running against a SQL Capture database, the following errors are encountered intermittently:

***Error*** Failed to load file cabinets. Error Number: -2147201443, Error Description: The following error occurred loading file cabinets.
Error Number:-2147217871
Error Description: [Microsoft][ODBC SQL Server Driver]Timeout expired

or

Reconnect EDO.

Login failed.

Error number:20047
Error Description: [The following error occurred during login.
Error Description: 20046
Error Number: Error [[Microsoft][ODBC SQL Server Driver]Timeout expired] on line [6] Domain=[HCMC] UserID=[svc-oracleipm] The User Name and Password entered could not be validated. Please try again.]

Failed to refresh EDO file cabinets. Error Number: 91, Error: Object variable or With block variable not set

Cause

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