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"Unable to generate HTML page" Error is Displayed When exporting Results from Report Maker to Excel or PDF (Doc ID 844028.1)

Last updated on SEPTEMBER 21, 2023

Applies to:

Oracle WebCenter Content: Records - Version 10.1.3.3.3 and later
Information in this document applies to any platform.

Symptoms

Post search result, an attempt to export the results, using the Records Manager Report Maker, to Microsoft Excel spreadsheet or Adobe PDF appears to work, but then stops and throws the below error in the Content Server log. Other aspects of Records Manager appear to work as-designed. The expectation is that the search results will be exported without error.

Cause

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In this Document
Symptoms
Cause
Solution
References

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