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Unable To Update Metadata After Installing Filestoreprovider Error: "syFileUtilsTargetFileNoAccess" (Doc ID 849057.1)

Last updated on FEBRUARY 07, 2018

Applies to:

Oracle WebCenter Content - Version 10.1.3.3.3 and later
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
Performing a metadata update generates the following error:

Content Server Request Failed
Unable to update the content item information for 'R_000063'. The target file cannot be accessed.
Unable to rename the file
'/data/stellent/urm10gr3/part2/weblayout/groups/documents/ab_docs/r_00006
3.txt' to
'/data/stellent/urm10gr3/part1/weblayout/groups/documents/ab_docs/r_00006
3.txt'.
[ Details ]
intradoc.common.ServiceException:
!syFileUtilsTargetFileNoAccess!syFileUtilsUnableToRenameFile,/data/stellent/urm10gr3/part2/weblayout
/groups/documents/ab_docs/r_000063.txt,/data/stellent/urm10gr3/part1/webl
ayout/groups/documents/ab_docs/r_000063.txt
at intradoc.common.FileUtils.renameFileEx(FileUtils.java:1165)
at intradoc.common.FileUtils.renameFile(FileUtils.java:1099)
at intradoc.filestore.BaseFileHelper.moveFileSimple(BaseFileHelper.java:148)
at intradoc.filestore.BaseFileHelper.moveFile(BaseFileHelper.java:169)
at
intradoc.filestore.filesystem.FileSystemAccessImplementor.moveFile(FileSystemAccessImplementor.java:
139)
at intradoc.filestore.BaseFileStore.moveFile(BaseFileStore.java:503)
at intradoc.server.DocServiceHandler.moveDocumentFile(DocServiceHandler.java:930)
at intradoc.server.DocServiceHandler.moveDocumentFiles(DocServiceHandler.java:880)
at intradoc.server.DocServiceHandler.moveFilesInStore(DocServiceHandler.java:803)
at intradoc.server.DocServiceHandler.doUpdateMoveCheck(DocServiceHandler.java:668)
at intradoc.server.DocServiceHandler.checkUpdateDocInfoWithParams(DocServiceHandler.java:574)
at intradoc.server.DocServiceHandler.checkUpdateDocInfo(DocServiceHandler.java:521)
at intradoc.server.DocServiceHandler.updateDocInfo(DocServiceHandler.java:457)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:64)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:615)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:466)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:142)
at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:77)
at intradoc.server.Service.doCodeEx(Service.java:490)
at intradoc.server.Service.doCode(Service.java:472)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1353)
at intradoc.server.Service.doAction(Service.java:452)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1194)
at intradoc.server.Service.doActions(Service.java:447)
at
intradoc.server.ServiceRequestImplementor.executeSubServiceCode(ServiceRequestImplementor.java:1064)
at intradoc.server.Service.executeSubServiceCode(Service.java:3494)
at helper.HelperService.executeSubServiceCode(HelperService.java:1789)
at helper.HelperService.executeSubservice(HelperService.java:1625)
at helper.HelperService.superService(HelperService.java:1530)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:64)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:615)
at intradoc.common.IdcMethodHolder.invokeMethod(ClassHelperUtils.java:466)
at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:128)
at intradoc.common.ClassHelperUtils.executeMethod
Text continued in next action...

Here are the steps to duplicate.
1. Start with 2 partitions, part1 and part2.
2. Check in new content. It is stored on part1.
3. Make part1 inactive.
4. Attempt to update metadata.


Cause

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In this Document
Symptoms
Cause
Solution
References

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