Unable To Update Metadata After Installing Filestoreprovider Error: "syFileUtilsTargetFileNoAccess" (Doc ID 849057.1)

Last updated on AUGUST 07, 2024

Applies to:

Symptoms

-- Problem Statement:
Performing a metadata update generates the following error:

Content Server Request Failed
Unable to update the content item information for 'R_000063'. The target file cannot be accessed.
Unable to rename the file
'/data/stellent/urm10gr3/part2/weblayout/groups/documents/docs/000001.txt' to
'/data/stellent/urm10gr3/part1/weblayout/groups/documents/docs/000001.txt'.
[ Details ]
intradoc.common.ServiceException:
!syFileUtilsTargetFileNoAccess!syFileUtilsUnableToRenameFile,/data/stellent/urm10gr3/part2/weblayout
/groups/documents/docs/000001.txt,/data/stellent/urm10gr3/part1/weblayout/groups/documents/docs/000001.txt
at intradoc.common.FileUtils.renameFileEx(FileUtils.java:1165)
at intradoc.common.FileUtils.renameFile(FileUtils.java:1099)
at intradoc.filestore.BaseFileHelper.moveFileSimple(BaseFileHelper.java:148)
at intradoc.filestore.BaseFileHelper.moveFile(BaseFileHelper.java:169)
...

Here are the steps to duplicate.
1. Start with 2 partitions, part1 and part2.
2. Check in new content. It is stored on part1.
3. Make part1 inactive.
4. Attempt to update metadata.

Cause

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