Content Server Not Starting when Service Owner Does Not Have Permission to Network Drive: Error 183 (Doc ID 855621.1)

Last updated on MAY 31, 2017

Applies to:

Oracle WebCenter Content - Version 7.5.1 to 10.1.3.5.0 [Release Stellent to 10gR3]
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)
Microsoft Windows 2000


Symptoms

When the location of the weblayout directory is changed to a network drive, the Content Server will no longer start as a service.

Steps to Reproduce:

  1. Stop the Content Server service.

  2. Move the location of the weblayout directory. See Note <Note 565576.1> How to Move the Content Server Vault, WebLayout and the Verity Search Directories to a New Location.

  3. Add the following configuration variable in the file <UCM>/bin/intradoc.cfg and the file <UCM>/admin/bin/intradoc.cfg:

    WeblayoutDir=//IP/weblayout


  4. Try to start the Content Server service.  The following error occurs in the <Content_Server>\bin\debug.log file:

    Line 1472: SetServiceStatus() failed.
    Error 183: Cannot create a file when that file already exists.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms