Within the Windows Event Viewer, a Document Capture Error States "Faulting Application ocr2file.exe, Faulting Module RecAPIPlus.dll" (Doc ID 863904.1)

Last updated on MAY 02, 2017

Applies to:

Oracle WebCenter Capture 10g - Version 10.1.3.4.0 and later
Information in this document applies to any platform.

Symptoms

An error appears in the Windows Event Viewer stating the following:

Faulting application ocr2file.exe, version 10.1340.0.20, faulting module RecAPIPlus.dll, version 16.0.8455.100, fault address 0x000077ec.

There may be related errors occurring while indexing or scanning in Document Capture.  Among these errors may be errors similar to the following:

Error 20008... Failed to delete page file... Permission Denied.
Failed to read from page file... Error on line 13 File not found... Error Line: 261... Macro will stop running...
Failed to save batch page indexes. Error Number 91. Object Variable or With block variable not set.

 

Cause

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