Office 2007 Documents Icons Are Not Correct Within IPM Search Results (Doc ID 873103.1)

Last updated on NOVEMBER 28, 2012

Applies to:

Oracle Imaging and Process Management - Version 10.1.3.3.1 to 10.1.3.6 [Release 10gR3]
Information in this document applies to any platform.

Symptoms

When viewing Office 2007 documents within the IPM Search Results tool, the icons are not correct.  Instead of seeing the Microsoft Word icon or the Microsoft Excel icon, the universal icon is displayed. 

This also occurs within the IPM Viewer.

The viewer is able to render these documents however and export works with them as well.

Cause

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