Delay in Trusted Domain Authentication in Web Capture After Domain Change
(Doc ID 941953.1)
Last updated on NOVEMBER 29, 2023
Applies to:
Oracle WebCenter Distributed Capture - Version 10.1.3.3.0 and laterInformation in this document applies to any platform.
Symptoms
When switching to the backup Web Capture Server (on a separate domain), the Web Capture clientcannot authenticate users to a trusted domain for 1/2 hour to 1 hour after the change has been made. Once the first user can authenticate, all issues seem to subside. The errors encountered by the clients when this
happens are:
Failed to Login
The following error occurred while attempting to login:
Login failed.
Error number:20046
Error Description: [The User Name and Password entered could not be validated. Please try again.]
Failed to Login
The following error occurred while attempting to login:
Login failed.
Error number:20047
Error Description: [The following error occurred during login.
Error Description: 20046
Error Number: Error [Automation error
The network path was not found. ] on line [12] Domain=[QTEST]UserID=[HRTEST]
The User Name and Password entered could not be validated. Please try again.]
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |